Where are you located?
Our Johns Creek Scenter is located at 9775 Medlock Bridge Rd, in Johns Creek, GA.
What are your hours?
We are open Monday-Saturday from 8-5, and Sunday from 9-4.
What services do you provide?
Our base package, the Escentials, is an efficient but thorough while-you-wait service that includes a bath, ear cleaning, nail clip and teeth brushing. We also offer blow-drying, haircuts, and additional services such as gland expression, shedding, plaque reduction and flea/tick treatments.
Is there an extra cost for blow-drying?
Our base package, the Escentials, is designed to keep time and costs down for our customers, and therefore includes a towel-dry only. Some breeds don’t need a blow-dry, and we believe you should only pay for what you need! A brush-out and blow-dry for Clean Club members ranges from $7.50-$22.50 depending on the dog size and coat length, density and condition. Non-member pricing is also available.
Can my pup get a haircut too?
We divide our services into three parts (bath, haircut, blow-dry) so you only pay for what you need! You can add on "The Barber" (includes a brush-out, blow-dry, pad trim, sanitary trim and haircut), which ranges from $15-$45 for Clean Club members, depending on the dog size and coat length, density and condition. Non-member pricing is also available.
What precautions are in place to protect me from COVID-19?
We have implemented safety protocols in our Scenters to keep our staff and customers as safe as possible – you can read more about them here: https://www.scenthound.com/health-safety
My dog doesn’t like a bath or nail clipping —
can you handle them?
Our experienced technicians are trained in how to manage various behaviors and are very skilled in handling all kinds of dogs. Our Monthly Clean Club is a good option for some dogs who have fears around routine care. We have found that the more frequently a dog visits our Scenter, the more comfortable and trusting they become. Our technicians are attentive to the needs of every pup in our care and often give stressed pups a break during services if they need it. We do our best to provide complete services while respecting what is safest for both your dog and our team.
My dog is BIG! How much does it cost for them?
Our Escentials package – bath, ear cleaning, nail clip and teeth brushing – is the same price for pups of every breed and size! Additional services like a haircut and blow-dry are determined by level which is based on dog size and coat length, density and condition.
Do you have any breed restrictions?
Nope! We provide services for all breeds — and our Escentials package is the same price for all dogs. However, the safety of both the animals in our care and our staff is our top priority and we reserve the right to refuse service based on aggressive behavior.
Do you require vaccinations?
The state of Florida requires that your pup is up to date on their rabies vaccine before they can receive any services.
Do you groom cats?
We are zeroed in on the needs of our canine companions, so we don't offer any services for cats.
Is grooming expensive?
The Monthly Clean Club at Scenthound Johns Creek Central is an easy, affordable, and convenient solution for your pup’s basic grooming needs.
We divide our services into three parts – bath, haircut and blow-dry – so you only pay for what you need!
Our Escentials package is an efficient but thorough while-you-wait service designed to keep time and costs down for our customers. As a Clean Club Member, one Escentials package per month is $25/mo, which is a pretty great deal! And, unlike traditional grooming, your dog can be in and out in as little as 20 minutes.
Why is there a membership?
A monthly routine breeds familiarity with the process, the facility and our staff, which greatly improves a dog's experience.
Regular appointments also make it easier for our staff to keep a close eye on the dog and identify changes in their health — like hot spots, fleas and ticks, ear infections and any other visible issues that may arise.
As a Clean Club Member, you will receive a 25% discount on all additional services, like blow-drying and haircuts, in addition to your monthly Escentials package. And, with no contract or long-term commitment, you can cancel any time.
We’ll stay on top of your dog’s basic grooming needs, which means one less thing for you to worry about! All that said, we do offer non-member pricing as well.